At Vape-Shop, we strive to provide secure and convenient payment options for our customers. Here’s everything you need to know about our payment processes:
Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay
- Google Pay
- Bank Transfer (for larger orders)
Security Measures
Your financial security is our priority. We employ the following measures:
- SSL encryption for all transactions
- PCI-DSS compliance
- Regular security audits
Order Processing
- Orders are typically processed within 1-2 business days.
- Payment is taken at the time of order placement.
- You will receive an email confirmation once your payment is processed.
Currency
All prices on our website are listed in GBP (British Pounds Sterling).
Billing Information
- Ensure your billing address matches the address on your payment method.
- For credit card payments, we may require the CVV code for verification.
Payment for Sellers
For sellers on our platform:
- Payments for sold items will be processed every 14 days.
- A small commission fee will be deducted from each sale.
- Sellers can view their earnings and payout history in their account dashboard.
Refunds and Cancellations
- Refunds will be issued to the original payment method used for the purchase.
- Please refer to our Refund Policy for more details on eligibility and processing times.
International Payments
- For international customers, please note that your bank may charge additional fees for currency conversion.
Issues with Payment
If you experience any issues with payment:
- Check that your payment details are entered correctly.
- Ensure you have sufficient funds in your account.
- Contact your bank to see if there are any restrictions on your card.
- If problems persist, please contact our customer support team.
For any questions or concerns regarding payments, please don’t hesitate to contact us:Email: payments@vape-shop.com Phone: (074) 4522 8797We are committed to providing a smooth and secure payment experience for all our customers and sellers.